Iron Hog Parts Warranty

🛡️ Warranty Policy

Confidence in Every Ride – Guaranteed by IronHogParts.com

At IronHogParts.com, we stand behind every product we sell. As a trusted UK reseller of third-party Harley-Davidson® parts and USA-made biker apparel, we only stock quality components built to last — and every item comes with a manufacturer-backed warranty for your peace of mind.

This page outlines how warranties work for different product categories, what’s covered, and how to make a claim if something goes wrong.

Last updated: 6 August 2025

🔧 Warranty Coverage by Product Type

🏍 Harley-Davidson® Aftermarket Parts

All motorcycle parts sold on IronHogParts.com are covered by a minimum 12-month manufacturer’s warranty, unless stated otherwise.

What’s covered:

  • Manufacturing defects

  • Workmanship faults

  • Structural or material failures under normal use

What’s not covered:

  • Normal wear and tear (e.g. brake pads, tyres, chains)

  • Improper installation or use

  • Accidental damage or neglect

  • Modifications or third-party alterations

👕 USA-Made Biker Apparel

All apparel (e.g. t-shirts, jackets, gloves) comes with a 30-day quality guarantee and a manufacturer’s warranty (which varies by brand).

Covered:

  • Stitching defects

  • Faulty zips or fasteners

  • Material flaws not visible at the time of sale

Not covered:

  • Damage from misuse or improper care (e.g. incorrect washing)

  • General wear from regular use

  • Custom-printed or personalised items

📋 How to Make a Warranty Claim

  1. Contact us at info@ironhogparts.com within the warranty period.

  2. Include your order number, a clear description of the issue, and photos where applicable.

  3. We’ll review the claim with the product manufacturer and respond within 2–3 working days.

If your claim is approved, we will:

  • Repair the item (if applicable),

  • Replace it with the same or equivalent item, or

  • Offer a full or partial refund, depending on the issue.

🔄 Warranty Process Notes

  • Items may need to be returned for inspection before a replacement or refund is issued.

  • In some cases, the manufacturer may deal with you directly — we’ll guide you through that process.

  • Shipping costs for returns may be covered if the item is confirmed to be faulty.

🧾 Proof of Purchase Required

To make a warranty claim, you’ll need:

  • Your original IronHogParts.com order number

  • A copy of your purchase confirmation email or invoice

We recommend keeping these documents safe for future reference.

⚙️ Warranty Limitations

As we are a reseller of third-party brands, warranty terms may vary slightly depending on the manufacturer. We always work closely with our suppliers to ensure fair outcomes for all customers.

If you need more detail on a specific brand’s warranty before purchasing, please get in touch – we’re happy to help.

🏁 Built to Last. Backed by Warranty.

We believe quality American-made motorcycle parts and apparel should last — and we’re here to make sure they do. At IronHogParts.com, your ride is protected by more than great gear — it’s backed by real support.